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Sendwo-powered customer engagement services
Build a connected messaging system for sales, support and growth
Techlithic helps businesses set up WhatsApp API, AI chatbots, shared inboxes, webchat, social DM automation, ecommerce workflows and messaging analytics through one practical customer engagement execution layer.
2017
In business since
500+
Projects delivered
10,000+
Clients served
Sendwo
Product-backed execution
Unified customer operations
Route conversations, qualify leads, trigger automations and hand off complex cases to your team.
AI
Lead qualified
Budget, need and timeline captured automatically.
IN
Inbox assigned
Sales team receives the conversation with labels.
WhatsApp automation
Hi, I want pricing for your service.
Sure. Are you looking for sales, support, ecommerce or lead generation automation?
Lead generation and follow-ups.
Great. I will collect your requirements and connect you to the right expert.
Trusted execution for growth-focused businesses
BYJU'S
FORTIS
HIMALAYA
HONDA
LIBERTY
WHIRLPOOL
VISSCO
GUARDIZON
Why this service exists
Customer conversations are now spread across too many places
Leads come from ads, forms, WhatsApp, Instagram, Messenger, Telegram, website chat and ecommerce stores. Without automation, your team loses speed, context and follow-up discipline.
- Missed leads because conversations are not routed quickly
- Slow support because agents switch between multiple inboxes
- Low campaign ROI because follow-ups are manual and inconsistent
- No clear reporting between messages, replies, leads and revenue
Techlithic turns messaging into a managed growth system
We design the customer journey, configure Sendwo, connect channels, build chatbot flows, train AI agents, automate follow-ups and create reporting views so your team can sell, support and retain customers with less manual effort.
Faster lead response
Capture and qualify prospects instantly from ads, landing pages and chat channels.
Cleaner team inbox
Assign, label, prioritize and hand off conversations with better visibility.
Smarter automation
Use templates, sequences, chatbot flows and AI replies to reduce repetitive work.
Measurable ROI
Track delivery, opens, replies, leads, conversions and campaign performance.
Service cluster
Everything needed to run customer engagement through messaging
Choose a focused implementation service or let Techlithic build the complete messaging automation stack for your business.
Omnichannel Customer Engagement Setup
Set up WhatsApp, Instagram, Messenger, Telegram and website chat as connected customer touchpoints.
Explore serviceWhatsApp Business API Implementation
Handle Meta verification, API setup, number connection, templates, inbox and launch readiness.
Explore serviceWhatsApp Marketing Automation
Build broadcasts, drip campaigns, segmentation, template campaigns and scheduled follow-ups.
Explore serviceAI Chatbot Deployment Service
Deploy AI chatbots for sales, support, lead capture, FAQs, ecommerce and service workflows.
Explore serviceAI Agent Knowledgebase Training
Train AI agents on websites, policies, product pages, documents, support content and FAQs.
Explore serviceShared Inbox & Support Automation
Configure live inbox, assignments, labels, canned replies, AI replies and human handoff.
Explore serviceClick-to-WhatsApp Ads Funnel Setup
Create Meta ad funnels that turn ad clicks into WhatsApp conversations and qualified leads.
Explore serviceConversational Lead Generation Engine
Capture and qualify leads from ads, landing pages, forms, website chat and WhatsApp flows.
Explore serviceWhatsApp Forms & Flow Builder Setup
Build lead forms, appointment flows, qualification forms, customer data flows and surveys.
Explore serviceEcommerce Messaging Automation
Automate abandoned cart, COD confirmation, order updates, catalog, checkout and reminders.
Explore serviceWhatsApp Payments & Commerce Setup
Set up payments, catalog selling, order confirmation and WhatsApp commerce workflows.
Explore serviceAppointment Booking Automation
Automate booking, reminders, rescheduling, follow-ups and no-show reduction workflows.
Explore serviceInstagram DM Automation
Automate Instagram DMs, comment-to-DM campaigns, lead capture, FAQs and social replies.
Explore serviceFacebook Messenger Automation
Build Messenger chatbot flows, page inbox automation, support replies and lead routing.
Explore serviceTelegram Chatbot Automation
Create Telegram bots for communities, support, updates, campaigns and customer nurturing.
Explore serviceWebsite AI Assistant & Webchat Setup
Add website chat widget, AI assistant, support bot, visitor qualification and lead capture.
Explore serviceCRM & Ecommerce Integration Service
Integrate Sendwo with Shopify, WooCommerce, Google Sheets, CRMs, APIs and automation tools.
Explore serviceMessaging Analytics & ROI Reporting
Track campaign delivery, opens, replies, leads, conversions, revenue and attribution.
Explore serviceSendwo Managed Service
Done-for-you Sendwo campaign management, chatbot setup, automation handling and reporting.
Explore serviceSendwo Onboarding & Training
Train teams on Sendwo setup, campaigns, inbox management, chatbot flows and support operations.
Explore serviceNeed the full system built?
Let Techlithic audit your current messaging process and design a complete automation roadmap.
Start with a consultation
5 layers
Channel, inbox, chatbot, automation and reporting built together.
Execution model
From scattered chats to a working customer engagement engine
Our implementation process is practical, business-first and focused on real operating workflows, not just software installation.
1
Audit your current conversations
We map where leads and customer requests come from, where they get stuck and what needs automation.
2
Design the messaging journey
We define lead capture, routing, chatbot, human handoff, templates, segmentation and reporting logic.
3
Configure Sendwo and integrations
We connect channels, CRM, ecommerce, Google Sheets, APIs and automation tools based on your workflow.
4
Launch, train and optimize
We train your team, monitor early performance and improve flows based on replies, leads and conversions.
What we connect
One service layer for your messaging, AI and customer operations
Techlithic helps your teams use messaging channels with clear workflows, cleaner automation and measurable business outcomes.
WhatsApp API
Official setup, templates, broadcast and automation.
Instagram DM
Comment-to-DM, campaign replies and lead capture.
Messenger
Page inbox, chatbot routing and support replies.
Telegram
Community bots, updates, campaigns and nurturing.
Website AI Chat
Visitor qualification, FAQs and support automation.
CRM & Commerce
Shopify, WooCommerce, Sheets, APIs and workflow tools.
Best-fit industries
Built for teams that depend on fast conversations
The service works especially well for businesses where every delayed reply can cost a lead, order, booking or support relationship.
FAQs
Questions businesses ask before building messaging automation
Is this only for WhatsApp?
No. WhatsApp is usually the core channel, but the service can also include Instagram, Messenger, Telegram, website chat, CRM, ecommerce and automation tools.
Can Techlithic manage everything for us?
Yes. You can choose a one-time setup, onboarding and training, or a managed service where Techlithic helps run campaigns, chatbots, automation and reporting.
Do we need a technical team?
No. Techlithic handles the setup, configuration and training. Your team only needs to share business workflows, customer journey details and approval inputs.
Can this support ecommerce workflows?
Yes. We can build abandoned cart recovery, COD confirmation, order updates, catalog flows, checkout reminders and customer support workflows for ecommerce businesses.
Can AI agents answer from our own content?
Yes. We can train AI agents using your website, product pages, help documents, policies, FAQs and internal knowledgebase content.
How do we measure ROI?
We help track delivery, opens, replies, leads, conversions, agent activity and campaign outcomes so your messaging system becomes measurable, not just active.
Ready to turn customer conversations into a growth system?
Share your current lead, support or ecommerce workflow. Techlithic will help you plan the right Sendwo-powered messaging automation setup for your business.