Techlithic builds custom AI chatbots for websites, WhatsApp, Instagram, Messenger, Telegram, and support workflows so your business can answer questions, capture leads, qualify intent, route conversations, and reduce repetitive support work.
Knowledgebase, intents, human handoff, lead capture, support routing, and channel-specific automations.
A chatbot should do more than answer FAQs. It should understand intent, collect useful details, guide users, hand off to your team, and connect with the tools your business already uses.
Add a website assistant that answers visitor questions, captures leads, recommends next steps, and supports form or booking journeys.
Build WhatsApp AI chatbots for lead qualification, customer support, order updates, appointment reminders, FAQs, and team handoff.
Automate Instagram DMs, comment-to-DM flows, product questions, campaign replies, and lead capture from social conversations.
Support Facebook page conversations, route leads, answer common questions, and connect social enquiries with follow-up workflows.
Create Telegram bots for community engagement, updates, support, onboarding, campaign responses, and customer nurturing.
Use AI to collect context, answer repetitive tickets, route cases, escalate to humans, and improve customer response speed.
Techlithic builds AI chatbots around your business reality. We map customer questions, train the bot on approved knowledge, design lead and support flows, connect the right tools, test responses, and prepare human handoff.
Techlithic builds AI chatbots that can connect with your CRM, forms, ecommerce store, knowledgebase, shared inbox, WhatsApp workflows, email journeys, spreadsheets, APIs, and reporting dashboards.
Qualify leads, ask the right questions, collect contact details, assign the right sales owner, and trigger follow-up actions.
Reduce repetitive replies, collect issue details, search knowledgebase answers, and route complex requests to human agents.
Answer product questions, support cart recovery, share order updates, confirm COD, and route payment or return queries.
For WhatsApp-first customer engagement, Techlithic can build and deploy AI chatbots using Sendwo, Techlithic’s omnichannel AI customer engagement platform for WhatsApp, Instagram, Messenger, Telegram, and website chat.
AI chatbot development works best when it connects with knowledgebase training, AI agents, integrations, messaging automation, and customer support transformation.
Techlithic builds AI chatbots around your actual customer journeys, not generic reply scripts. The goal is better response speed, cleaner qualification, and stronger customer experience.
| Use case | How the AI chatbot helps |
|---|---|
| Lead capture | Ask qualifying questions, collect contact details, identify intent, and trigger sales follow-up. |
| Customer support | Answer FAQs, explain policies, collect issue details, route urgent requests, and reduce repetitive replies. |
| Website conversion | Guide visitors to the right service, page, form, appointment, offer, or contact path. |
| WhatsApp automation | Handle WhatsApp replies, templates, support journeys, ecommerce questions, and human handoff through Sendwo. |
| Ecommerce support | Answer product questions, support order updates, returns, COD confirmation, abandoned carts, and payments. |
| Internal knowledge | Help teams search SOPs, policies, documents, FAQs, product information, and approved process knowledge. |
AI chatbot development is the process of building conversational AI systems that answer questions, capture leads, support customers, route requests, and connect with business tools.
Yes. Techlithic can build WhatsApp AI chatbots using Sendwo for replies, lead capture, support automation, shared inbox, and human handoff.
Yes. The chatbot can be trained on approved website pages, FAQs, help docs, policies, product information, SOPs, and internal knowledge.
Yes. We can design human handoff flows so complex, sensitive, or high-value conversations are routed to your team with full context.
Share your chatbot requirement and Techlithic will receive it directly on WhatsApp. We will review your channel, use case, knowledgebase, and automation need.
